Topic |
SASB Code |
Accounting metric |
2021 Integrated Annual Report |
Page number |
Environmental Footprint of Operations |
TC-TL-130a.1 |
Total energy consumed, percentage grid electricity, percentage renewable |
5. ENVIRONMENT – Growing with a long-term sustainable environmental approach / Sustainable use of resources / Energy management |
239-242 |
Data Privacy |
TC-TL-220a.1 |
Description of policies and practices relating to behavioral advertising and customer privacy |
6. VALUE CHAIN – Extend our commitment to the value chain / Customers / Information Security |
260-262 |
TC-TL-220a.2 |
Number of customers whose information is used for secondary purposes |
|||
TC-TL-220a.3 |
Total amount of monetary losses as a result of legal proceedings associated with customer privacy |
|||
TC-TL-220a.4 |
Number of law enforcement requests for customer information, number of customers whose information was requested, percentage resulting in disclosure |
|||
Data Security |
TC-TL-230a.1 |
Number of data breaches, percentage involving personally identifiable information (PII), number of customers affected |
6. VALUE CHAIN – Extend our commitment to the value chain / Customers / Information Security |
260-262 |
TC-TL-230a.2 |
Description of approach to identifying and addressing data security risks, including use of third-party cybersecurity standards |
|||
Product End-of life Management |
TC-TL-440a.1 |
Materials recovered through take back programs, percentage of recovered materials that were reused, recycled, and landfilled |
5. ENVIRONMENT – Growing with a long-term sustainable environmental approach / Sustainable use of resources / Management of other resources |
243 |
Competitive Behavior & Open Internet |
TC-TL-520a.1 |
Total amount of monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations |
In FY 2021, Cellnex received no complaints for anticompetitive or monopolistic practices, nor have the market or competition supervisory authorities initiated procedures ex officio. Likewise, it received no final judgments or any other type of sanction for such practices. |
|
TC-TL-520a.2 |
Average actual sustained download speed of owned and commercially-associated content and non-associated content |
Due to the nature of Cellnex business, this indicator does not apply . Download speed is a service offered directly by network mobile operators to the end customer. |
||
TC-TL-520a.3 |
Description of risks and opportunities associated with net neutrality, paid peering, zero rating, and related practices |
Due to the nature of Cellnex business, this indicator does not apply. |
||
Manage systemic risks from technology disruptions |
TC-TL-550a.1 |
System average interruption frequency and customer average interruption duration |
2. GOVERNANCE – Showing what we are, acting with integrity / Global Management System/ Quality and certifications / Quality |
111-114 |
TC-TL-550a.2 |
Discussion of systems to provide unimpeded service during service interruptions |
|||
Activity Metric |
TC-TL-000.A |
Number of wireless subscribers |
Due to the nature of Cellnex business, this indicator does not apply. |
|
TC-TL-000.B |
Number of wireline subscribers |
|||
TC-TL-000.C |
Number of broadband subscribers |
|||
TC-TL-000.D |
Network traffic |
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