ES

Extending our commitment to the value chain

2023 main actions and KPIs

Particular emphasis was placed on Cellnex’s strategic approach to the operators' market through an internal Think Tank report, supporting its Value Proposition to Telecommunication Operators

Cellnex was certified for the sixth consecutive year as "Zero Outage Supplier"

The Industrial Billing Model has been defined with the aim of standardizing and making the process more efficient across all countries

The Supplier Qualification Process was redefined including Risks and ESG criteria

The successful implementation of the Ariba Tool was completed by the first half of 2023

Implementation of the model for integrating risks and ESG into the supply chain

  • 5 sessions of Cellnex Connectivity Days
  • Customer Engagement Survey: 7.6 customer satisfaction and 49% response rate
  • 96% local suppliers
  • 83% of main suppliers assessed through CDP and Ecovadis

Follow-up on the ESG Master Plan targets

Target year

Target

2023

Critical suppliers homologated considering ESG criteria

from 2023

100 %

95 %

Critical suppliers that have not complied with minimum ESG evaluation criteria, audited

2025

80 %

Work in progress

Evaluation of critical/significant suppliers through CDP & Ecovadis

from 2023

100 %

95 %

Suppliers supported in corrective action plan implementation

2025

80 %

Work in progress

Next steps for the upcoming years

Extend qualification and develop evaluation of main suppliers
Consolidate the use of the Ariba Tool
Development of action plans for suppliers with the highest risk of non-compliance
Analyse and share the results of supplier monitoring and the actions to be carried out

Before starting...

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