ES

Our commitment

Sustainability is a fundamental pillar of the Cellnex Group - it is embedded in the company’s business model, which focuses on the shared management of telecommunications infrastructures.

Cellnex's strategy is based on the Environmental, Social and Governance (ESG) Policy and is formalised through the ESG Master Plan (2021-2025), which measures and manages the impacts generated on society and the environment in an efficient and responsible manner.

ESG Governance

Cellnex's Nominations, Remunerations and Sustainability Committee (NRSC) is the body responsible for monitoring the ESG strategy, which reports to the Board of Directors (BoD). ESG topics were discussed in 19% of the meetings held by the NRSC in 2023 and in 3 out of 29 meetings held by the BoD in 2023 (10%).

Moreover, an executive ESG Committee was created for the further development of these functions. The Committee is chaired by the Corporate and Public Affairs area and is composed of various departments related to ESG topics, such as People, Operations, Corporate Governance, Sustainability, Investor Relations and Procurement.

During 2023, the ESG Committee met 3 times (3 in 2022).

ESG oversight

Nominations, Remunerations and Sustainability Committee (NRSC)

Governance body in charge of oversight of ESG and related topics which reports to the Board of Directors. Its main responsibilities and functions are:

  • Supervision and evaluation of the relationship processes with Cellnex's stakeholders
  • Providing oversight of Cellnex’s environmental and social practices to ensure alignment with ESG strategy and policies
  • Evaluation and periodic review of the corporate governance system and the Company’s environmental and social policies to ensure they fulfil their mission of promoting the corporate interest and take into account the legitimate interests of other stakeholders, as appropriate
  • Taking responsibility and reviewing the Integrated Annual Report and development of the ESG Master Plan
  • Advising on strategy regarding contributions to the Cellnex Foundation and adapting them to comply with Cellnex's ESG programmes

ESG Committee

Day-to-day management of ESG functional teams. Its main functions are:

  • Assessing, promoting and guiding the Group's actions in ESG matters
  • Ensuring compliance with the ESG Policy
  • Involving every Cellnex Corporate Area and Business Unit in implementation of the ESG strategy and Master Plan
  • Anticipating potential risks associated with changes in the ESG regulatory framework

ESG Leaders

An online community that was developed to create synergies and improve relationships between the Cellnex Group's ESG country leaders. This team meets quarterly to follow up on issues such as:

  • Coordinating the reporting process
  • Keeping up to date with ESG trends and projects
  • Sharing knowledge and experiences
  • Monitoring the ESG Master Plan

During 2023, all Cellnex employees have been involved in a range of initiatives to create a positive impact on society

ESG Policy

In March 2021 Cellnex approved its ESG Policy, which establishes the basic guidelines and lines of action regarding Cellnex’s ESG strategy. This allows the ESG concept to be formalised and implemented within the framework of the organisation, communicated to stakeholders and progressively integrated in all of the Group's systems and operational processes.

The ESG Policy therefore constitutes the minimum requirements in terms of ESG-related matters to be met by all companies that operate under the umbrella of the Cellnex Group. The managing director of each Cellnex Group company must ensure that internal regulations are developed and/or adapted in line with this policy and with any applicable legal regulations.

Cellnex's ESG Policy recognises three basic principles:

Starting in 2023, all employees will integrate ESG-linked remuneration within their group and/or country targets

  • Human Rights: Protection of and respect for universally recognised fundamental Human Rights, within the Cellnex Group's sphere of influence, and non-complicity in the infringement thereof, as well as redressing any detriment arising in the event of infringement.
  • Stakeholders: Identification of the organisation's stakeholders, taking into consideration the activity's entire value chain, the development of communications and participation channels, their direct and indirect involvement in the identification of material aspects and performance assessment.
  • Environment and Climate Change: Protection and preservation of the environment and biodiversity in which the Company's activities are carried out, through use of renewable energies, mitigation of and adaptation to climate change and contributions to sustainable development through an efficient use of resources.

Cellnex's value creation model, based on the ESG Policy, is delivered through its 2021-2025 ESG Master Plan, which lays out the roadmap and action plan. By establishing objectives and commitments, Cellnex aspires to continue improving its sustainability performance while extending its commitment to all of its stakeholders throughout its value chain.

ESG training and awareness

During 2023, all Cellnex employees have been involved in a range of initiatives to create a positive impact on society. Aligned with the core values of the company, various initiatives have taken place to integrate sustainability in both the core business and everyday life:

  • An "ESG essentials" training course was launched for all employees. This online programme includes the basics to find out about sustainability and how it is integrated within the Cellnex Strategy.
  • Annual awareness initiatives, both internal and external, were promoted to disseminate knowledge about sustainability within the organisation, including: participation in roundtables, events and conferences, among others.
  • In 2023, all employees integrated ESG-linked remuneration within group and/or country targets as part of the Holistic Performance Management Model (HPM).

ESG reporting

In 2023, further demonstrating the Company's commitment to transparency and compliance with ESG reporting standards, Cellnex conducted a comprehensive Corporate Sustainability Reporting Directive (CSRD) GAP Analysis. This analysis focused on evaluating existing company practices and procedures in relation to the new European Sustainability Reporting Standards (ESRS) requirements. By scrutinising its current operations and reporting against the ESRS guidelines, the company sought to identify areas where its practices aligned with the standard and areas needing enhancement or modification to meet ESRS requirements. The GAP Analysis process provided a strategic overview, enabling the company to outline a roadmap towards achieving compliance with the ESRS guidelines in 2024.

Sustainability strategy

Double materiality analysis

In recent years, there has been a growing demand for sustainability-related information within the evolving business environment. It has become essential for companies to integrate sustainability into their core business operations. Within this context, identifying a company's key concerns related to Environmental, Social and Governance (ESG) issues is crucial to meet the expectations and requirements of stakeholders.

In this context, following the inception of the Non-Financial Reporting Directive (NFRD), its review under the Corporate Sustainability Reporting Directive (CSRD) and the subsequent development of the European Sustainability Reporting Standards (ESRS), there has been an increased focus on the concept of double materiality. This concept involves assessing the organisation's influence on the environment and society (impact materiality) alongside the effect of Environmental, Social and Governance (ESG) issues on the company's capacity to generate value (financial materiality).

In 2022, Cellnex carried out a double materiality analysis in which 29 Specific ESG Topics were identified, based on the Group's 2020 materiality matrix and taking into account both, impact materiality and financial materiality. These Specific ESG Topics represent the main impacts generated by Cellnex. After analysis, in 2023 the aspects identified in 2022 were considered to be still valid. However, at the end of 2023, a new double materiality assessment was started, to be completed in 2024 and also following the requirements of the CSRD and the EFRAG guidelines to carry it out.

The double materiality analysis was validated by the Nominations, Remunerations, and Sustainability Committee, and was presented to the Executive and ESG Committees. The management of each of the impacts generated by Cellnex is explained throughout the present Consolidated Management Report. More detailed information regarding the location of these references can be found in: Annex 4. GRI Content Index.

Top material ESG topics

Top material: Those specific material topics that exceed the cut-off for both impact and financial materiality.

Environmental management

1

Environmental strategy and positioning

3

Climate change

4

Energy management

People

9

Equity, diversity and inclusion

12

Well-being, health and safety

Value Chain

17

Sustainable supply chain strategy

Governance model and compliance

28

Good governance

29

Ethics and compliance

Medium material ESG topics

Medium material: Those specific material issues that exceed the cut-off for either impact or financial materiality.

Social impact

14

Access to communications

15

Human Rights

Value Chain

19

Cybersecurity and privacy of the information

Business model, activity and strategya

21

Network expansion

ESG Master Plan

Cellnex’s ESG Policy is delivered through the 2021-2025 ESG Master Plan. This is a five-year plan built on 6 strategic axes (which includes a cross-cutting strategic axe related to communication, awareness and training actions), and each with a total of 21 strategic lines. The Plan is applicable to all Cellnex geographies, demonstrating the importance of ESG within the company.

"This year, we have updated our sustainability strategy through the mid-term review of the ESG Master Plan, taking into account the impacts on our stakeholders and in anticipation of the new regulations and requirements in this area."

Marissa Serrahima

ESG Expert - Cellnex Corporate

The ESG Master Plan was devised to enable Cellnex to implement initiatives to bolster the Company's influence on the Sustainable Development Goals (SDGs) over a period of 5 years. Additionally, the plan aligns its strategies with the specific SDGs and their corresponding targets. The ESG Master Plan underwent a mid-term review in 2023, in order to update the actions for 2023-2025,

The Master Plan amalgamates ethical governance and social and environmental initiatives, aligning them with the SDGs and adhering to international standards. It encompasses the latest sustainability trends, with commitments and objectives tailored to meet the expectations of all Cellnex stakeholders. Cellnex incorporates ESG elements into its strategy, efficiently and responsibly measuring and managing the impacts on society and the surrounding areas.

Cellnex acknowledges the emergence of new risks and demands amidst globally prevailing environmental and social phenomena. Beyond the scope of purely economic aspects, this heightened awareness, along with the challenges encountered by organisations like Cellnex — greater emphasis on transparency, increased shareholder engagement, climate change, risks within the value chain, circular economy practices, SDGs and others — has driven the company to reinforce its dedication to Environmental, Social and Governance (ESG) matters in recent years.

As indicated above, the 2023 review resulted in an increase in strategic lines from 17 to 21. The following changes were implemented:

Strategic Axe

17 Strategic Lines 2020

 

21 Strategic Lines 2022

Governance

Manage the risks and opportunities of our activity

Manage the risks and opportunities of our activity

Act ethically, respecting compliance and regulation standards

Act ethically, respecting compliance and regulation standards

Create strong relationships with our stakeholders and alliances with third parties

(this strategic line changes of axis – to ESG Awareness)

 

Cybersecurity & privacy of information

People

Create a common corporate culture among the group

Create a common corporate culture among the group

Define and implement our equity, diversity and inclusion program

Define and implement our equity, diversity and inclusion program

Promover y fomentar la atracción y retención del talento

Promote and foster talent attraction and retention

Respect health and safety of our employees at their workplace

Respect health and safety of our employees at their workplace

Social

Participate and collaborate in social contribution initiatives

Participate and collaborate in social contribution initiatives

Measure and manage our impact on the society

Measure and manage our impact on the society

Environment

Plan and manage our environmental sustainability strategy

Integrated environmental management

Mitigate our impact and create an adaptation plan to climate change

Climate change

Manage responsibly and circularly the use of resources within the group

Circular economy

Respect and minimize our impact on natural spaces and biodiversity

Biodiversity and land use

 

Energy management

 

Water management

 

Infrastructures environmental impacts

 

Training, awareness and collaboration with the Community

Value Chain

Extend our commitment to suppliers

Extend our commitment to suppliers

Extend our commitment to customers

Extend our commitment to customers

ESG Awareness

Ensuring that all employees in the company are aware of the ESG MP

ESG Awareness

Promoting and communicating the ESG strategy within the Group

 

Create strong relationships with our stakeholders and alliances with third parties

Materiality matrix

ESG Master Plan 2021-2025

Reporting

ESG main topics

ESG specific topics

Strategic priorities

GRI

Law 11/2018

Company business model

Economic management and performance Showing what we are, acting with integrity

2: The organisation and its reporting practices

201: Economic Performance

202: Market Presence

203: Indirect Economic Impacts

207: Tax

419: Socioeconomic Compliance

 

Business Model

Tax Information

Risks and opportunities management (business, ESG risks, etc.) 2: Strategy, policies and practices Risks

Governance model and Compliance Corporate Governance

Showing what we are, acting with integrity

Ensuring awareness of our responsible way of behaving

2. Governance

 

Competitive Behaviour
Ethics and Human Rights

2: Strategy, policies and practices

205: Anti-corruption

406: Non-discrimination

408: Child Labour

409: Forced or Compulsory Labour

412: Human Rights Assessment

414: Supplier Social Assessment

People management Corporate Culture Boosting our talent, being diverse and inclusive 2: Activities and workers

401: Employment

405: Diversity and Equal Opportunity

Employment

Work organisation

Social relations

Accessibility

Equality-en

Equity, diversity and inclusion

405: Diversity and Equal Opportunity

 

406: Non-discrimination

 

Employment

Accessibility

Equality-en

Talent attraction and retention

401: Employment

 

404:Training and Education

 

Employment

Work organisation

Training

Training and development

404: Training and Education

 

Training
Health and Safety

402: Labour/Management Relations

 403: Occupational Health and Safety

 

407: Freedom of Association and Collective Bargaining

 

Health and safety

Commitment to innovation

Boosting the digitalisation of society

 

Being a facilitator of social progress 413: Local Communities Company's commitments to sustainable development

Contribution to society Social contribution Being a facilitator of social progress

204: Procurement Practices

413: Local Communities-en

Company's commitments to sustainable development
Mitigating the impacts of infrastructure

203: Indirect Economic Impacts

413: Local Communities

416: Customer Health and Safety

Company's commitments to sustainable development

Sustainability and environment Environmental and climate risks and impact management

Growing with a long-term sustainable environmental approach

102: Strategy

302: Energy

304: Biodiversity

305: Emissions

307: Environmental Compliance

308: Supplier Environmental Assessment

Environmental Footprint of Operations

Product End-of life Management

Climate change and carbon footprint strategy

302: Energy

305:Emissions 

Sustainable use of resources

302: Energy

 

Customer management Privacy and security of information Extending our commitment to the value chain

2: Stakeholder engagement

417: Marketing and Labelling

418: Customer Privacy

Data Privacy

Data Security

Managing systemic risks from technology disruptions

Within the ESG Master Plan 2021-2025, Cellnex has identified its Key Performance Indicators (KPIs) and related targets based on its main priorities, risks and opportunities.

As a demonstration of its dedication to ESG transparency and accountability, the table below showcases the tracking of these KPIs and targets outlined across each dimension.

Notably, new objectives were incorporated into the ESG Master Plan following the mid-term review in 2023. A large part of the 2023 targets have been successfully achieved. Cellnex is also on the right track to meet short-term objectives. Cellnex has decided to move away from focusing on specific recruitment metrics to reflect its commitment to EDI. It believes that a holistic approach, including retention, talent development and organisational culture, is necessary to achieve a true EDI mindset. In this regard, the company has focused on career development, creating opportunities and internal promotion, reducing the gender pay gap, as well as fostering an inclusive workplace culture.

On the other hand, the level of engagement could be regarded as stable compared to previous years, but taking into account all the changes, this marks a significant success.

Further information on each of the initiatives is disclosed in the corresponding chapters of the Integrated Annual Report.

Follow-up of the ESG Master Plan

 

Target year

Target

2023

Environmental 1

 

 

 

Growing with a long-term sustainable environmental approach

 

 

 

Sourcing of renewable electricity (SBT) 2

2025

100%

77%

Reduction of scope 1 and 2 GHG emissions and scope 3 GHG emissions from fuel and energy-related activities (SBT)

2030

(70%)

(83%)

Reduction of absolute scope 3 GHG emissions from purchased goods and services and capital goods (SBT)

2025

(21)%

(14%)

Reduction of the carbon footprint: scope 1, 2 and 3 (Carbon neutral) 3

2035

Carbon neutral

(51%)

Net-zero (2050)

2050

(100)%

Work in progress

CDP: Minimum of 50% of the total invited suppliers each year from 2023

2025

50%

78%

Measure the 30% of Cellnex consumption by smart meter systems by 2025

2025

30%

31%

Deploy Global energy Platform for >70% of Cellnex consumption by 2025

2025

>70%

22%

% of Cellnex consumption to be ISO 50001 verified by 2025

2025

70%

22%

Integration of environmental standards within the purchasing management system

2025

100%

Work in progress

Social

 

 

 

Boosting our talent, being diverse and inclusive

 

 

 

Women in management positions 4

2025

30%

30%

Hires of women 5

2025

50%

__

Hires of young talent 5

2025

30%

__

Appointments of international Directors at Cellnex HQ

2025

60%

80%

Appointments of international employees at Cellnex HQ

2025

40%

33%

Career advancement for women 4

2025

40%

52%

Employee engagement Survey (ESS) - % Engagement

2025

≥70%

64%

EES - Overall Purpose dimension : % favorable scores

2023/2025

56-64% / ≥70%

61%

ESS -  ≥60% Favorable wellbeing scores in all BUs or improve by 5 %

2023

≥60% / >5%

57% / +5%

Inclusive leadership positive scores on the employee pulse survey

2025

≥75% / ≥80%

78%

Being a facilitator of social progress

 

 

 

% of the global headcount in all countries to participate in volunteering activities

2025

5%

7%

Extending our commitment to the value chain

 

 

 

Critical suppliers homologated considering ESG criteria

from 2023

100%

95%

critical suppliers that have not complied with minimum ESG evaluation criteria, audited

2025

80%

Work in progress

Evaluation of critical/significant suppliers through  CDP & Ecovadis

from 2023

100%

95%

Suppliers supported in corrective action plan implementation

2025

80%

Work in progress

Ensuring the awareness of our responsible way of doing

 

 

 

Cellnex Group employees attending the ESG annual training

2023

80%

69%

Governance

 

 

 

Showing what we are, acting with integrity

 

 

 

Women directors

2025

40%

54%

Non-executive directors

2025

90%

92%

Independent directors

2025

60%

69%

Directors with ESG capabilities and expertise

2025

75%

100%

Nationalities in the BoD

2025

≥5

7

80% of Cellnex Group and 100% of Executive Committee and Directors receiving compliance training

2024

80/100%

Work in progress

(1) KPIs reported on an annual basis. Compared to the base year FY20 verified by an external certified entity.
(2) Electricity target (Scope 2) refer to the energy directly managed by Cellnex. Data calculated according to SBT and GHG Protocol methodology applied to the financial perimeter.
(3) By 2035 Cellnex will offset the residual emissions that could not be reduced with the aim of being carbon neutral by 2035 and net-zero by 2050.
(4) According to FY20 perimeter, companies acquired due to M&A will be included after 3 years of its intake.
(5) Cellnex has decided to move away from focusing on specific procurement metrics to reflect its commitment to EDI, as specified in the chapter 1.3.1 Sustainability Strategy.

Cellnex is deeply committed and focused in the achievement of its selected SDGs

Cellnex's commitment to the Sustainable Development Goals (SDG)

The Sustainable Development Goals (SDGs) were defined as part of the United Nations 2030 Agenda for Sustainable Development to provide an opportunity for countries and their citizens to embark on a new path to improve the lives of people everywhere, leaving no one behind.

Cellnex is deeply committed to advancing the objectives with an active focus on contributing towards achieving the SDGs.

In 2020 Cellnex carried out a study to identify which SDGs the Company made the greatest contribution to, based on its activity. The initial identification of the SDGs, as well as the materiality study conducted in 2020, served as the starting point to prepare Cellnex's ESG Master Plan 2021-2025. These SDGs were redefined in 2023.

To identify these key SDGs, a variety of information (economic, social, environmental, etc.) was gathered from the countries where Cellnex operated at that point. Financial modelling was used to determine the significance of each SDG and its respective targets.

Following the analysis, three categories of SDGs were identified based on their importance for Cellnex:

  • Business-related: SDGs 8, 9, 11 and 17.
  • Related to top material topics: SDGs 5, 7, 12 and 13.
  • Related to medium material topics: SDGs 3 and 10.


The ESG Master Plan was formulated to aid Cellnex in undertaking initiatives to enhance the Company's impact on the SDGs over a five-year period. Correspondingly, the plan establishes a correlation between its strategies and the specific SDGs and the targets that they address.

Action line

ODS

SDGs targets

Showing what we are, acting with integrity

Promote inclusive and sustainable economic growth, employment and decent work for all

8,3

Reduce inequality within and among countries

10.2

10.3

Take urgent action to combat climate change and its impacts

13.1

13.2

Boosting our talent, being diverse and inclusive

Ensure healthy lives and promote well-being for all at all ages

3,8

Achieve gender equality and empower all women and girls

5,5

Promote inclusive and sustainable economic growth, employment and decent work for all

8,3

Reduce inequality within and among countries

10.2

10.3

Being a facilitator of social progress

Build resilient infrastructure, promote sustainable industrialization and foster innovation

9,1

Reduce inequality within and among countries

10.2

10.3

Make cities and human settlements inclusive, safe, resilient and sustainable

11,3

Growing with a long-term sustainable environmental approach

Ensure access to affordable, reliable, sustainable and modern energy for all

7.b

Ensure sustainable consumption and production patterns

12,7

Take urgent action to combat climate change and its impacts

13.1

13.2

Extending our commitment to the value chain

Promote inclusive and sustainable economic growth, employment and decent work for all

8,3

Build resilient infrastructure, promote sustainable industrialization and foster innovation

 9,1
Ensure sustainable consumption and production patterns

12,7 
Take urgent action to combat climate change and its impacts

13.1
13.2

Ensuring awareness of our responsible way of behaving

Build resilient infrastructure, promote sustainable industrialization and foster innovation

 9,1
Make cities and human settlements inclusive, safe, resilient and sustainable

 11,3
Revitalize the global partnership for sustainable development finance

 All

The actions carried out in 2023 that contributed to the main Sustainable Development Goals are presented below.

Moreover, as an expression of its commitment to include corporate social responsibility in its operational strategy and organisational culture, Cellnex has been a participant of the United Nations Global Compact since November 2015. In this regard, Cellnex publishes its Communication of Progress on an annual basis on the Global Compact website and is committed to the corporate responsibility initiative of the United Nations Global Compact and its principles in the areas of human rights, labour, environment and anti-corruption.

Cellnex's main contribution to the SDGs in 2023

SDGs of high importance for the Cellnex group

  • Cellnex Equity, Diversity and Inclusion Plan
  • Participation of Cellnex in the UN Target Gender Equity Programme
  • Support from Cellnex to the Women's Acceleration Development Programme
  • Boosting the Cellnex Equity, Diversity and Inclusion Community
  • Company activities are carried out using renewable energies.
  • Cellnex's value creation model, based on the ESG Policy, is delivered through its 2021-2025 ESG Master Plan, which lays out the roadmap and action plan.
  • Promotion and implementation of successful sustainable finance.
  • Study of Cellnex’s socioeconomic contribution 
  • Company commitments reflected in several policies and documents such as Due Diligence in Human Rights, ESG Policy, Health and Safety Policy, Code of Ethics Equity, Diversity and Inclusion Policy and Code of Conduct for suppliers.
  • Boosting "ESG essentials" programme training course, launched for all employees. This online programme includes the basics to understand sustainability and how it is integrated into the Cellnex Strategy.
  • Promotion of projects related to exploring the impacts that existing and future technologies would have on the company's business.
  • Projects closely related to mobility connections and intelligent infrastructures, such as highways, railway tracks and ports.
  • Managing public health and emergencies using 5G.
  • The third edition of the Cellnex Bridge programme was launched, focusing on accelerating social impact startups.
  • Measures have been established to prevent, monitor and minimise negative consequences on cities and communities.
  • Cellnex Ireland launched "Get Connected" on a pilot basis in 2021 as a way of identifying communities who need better coverage and who can come together to support the deployment of services in their area.
  • Cellnex’s brand, as a socially responsible company, generates a positive impact on local communities.
  • Boosting the Youth Challenge, a Cellnex corporate volunteering initiative that strives to create a positive impact on vulnerable environments within local communities
  • Cellnex promotes energy efficiency in processes and procedures.
  • Cellnex supports the development of initiatives to reduce energy consumption at the Company's facilities.
  • An Energy Transition Plan is being introduced. It has four pillars: Energy 4.0, Green Energy, Energy Efficiency and Self Generation,
  • Publication of the fourth annual Environment and Climate Change report in 2023.
  • Publication on internal and external channels of a video to increase awareness and dissemination of Cellnex’s environmental strategy and climate objectives.
  • The climate action measures that were outlined have been successfully completed at a rate of 93%.
  • Social projects and volunteer programmes through the Cellnex Foundation.
  • Projects and collaborations with third sector entities.
  • Participation of Cellnex in sector associations.
  • Creation of synergies through the Cellnex Foundation.

SDGs of medium importance

  • Cellnex ensures Health Surveillance through Occupational Medicine expertise.
  • Ensures the formation and operation of Health and Safety committees.
  • Employment a unified corporate system to efficiently handle incidents related to occupational safety and health.
  • Cellnex obtained the WELL Certification in 2023 for its corporate headquarters in Barcelona (Spain) with the highest level of certification, PLATINUM.
  • Cellnex Group's Equity, Diversity and Inclusion Programme.
  • Promotion of the Corporate Volunteering Programme.
  • Cellnex collaborates with small organisations through the Foundation and finance projects that align with its mission.

Stakeholders

Stakeholders are those actors that are directly or indirectly affected by the development of Cellnex's business activities and therefore also have the ability to directly or indirectly affect Cellnex's activities. That is why engaging with them is essential for the Company.

Cellnex has identified seven stakeholders that are a priority for the Company: Suppliers, Media, Public Administration and Associations, Customers, Investors and Shareholders, Employees, and Society and Local Community. Cellnex has established specific communication tools with each stakeholder to foster engagement. Additionally, Cellnex also has common channels that it uses to communicate with all stakeholders, such as Cellnex’s website, press releases, etc.

Furthermore, Cellnex deepens its commitment to each of the identified stakeholders by taking them into account during the development of its ESG Master Plan - each stakeholder is included in one or more strategic priorities within the Plan. Moreover, Cellnex consults each of its stakeholders when it updates its materiality analysis, making it possible to obtain their feedback on issues that they identify as relevant for Cellnex, in addition to expressing their expectations and needs.

Cellnex's stakeholder commitment and relationship map is shown bellow:

Stakeholders

Communication tools and relationship with Stakeholders

Cellnex commitments

ESG Master Plan Strategic priority

SDG

Common

Specific

Suppliers

 

Group of companies, regardless of their size, that supply goods and/or provide services to Cellnex

ESG Committee

 

Nominations, Remunerations and Sustainability Committee (NRSC)

 

Ethical channel

 

Integrated Annual Report

 

Materiality Analysis

 

Corporate website

 

Social networks

 

Cellnex Trends

 

Newsletter

Ariba Tool (Supplier portal)

 

Supplier Code of Conduct

 

Ecovadis (Supplier evaluation)

 

CDP Supply chain

 

Confidential complaints channel

Creating long-term relationships with suppliers based on communication and transparency, seeking growth and continuous improvement.

Involving suppliers in Cellnex’s corporate values and policies (for example, regarding human and labour rights protection, respect for the environment and the sustainable management of resources).

Extending our commitment to the value chain

Media

 

Channels and internal or external instruments to inform and communicate information regarding Cellnex. It includes press, communication, brand and advertising agencies, as well as Cellnex’s website and social media.

Press releases

 

Online press room

 

Relationship with the media

 

Participation in forums and events

Ensuring the dissemination of truthful and transparent information on different platforms to ensure access to information by all interested parties.

Content creation through collaboration agreements with other entities.

Communication of regulated information through the National Securities and Markets Commission (CNMV).

Showing what we are, acting with integrity + Ensuring awareness of  our responsible way of behaving

Public administration and associations

 

Public entities that regulate Cellnex’s activity. It includes European, national, regional and local administrations, regulators, industrial associations, technology platforms, universities and training centres.

Participation in associations

 

Interaction with Public Administrations

 

Collaboration agreements

Ensuring compliance with regulations applicable to Cellnex.

Contribution to the socio-economic development of the countries where Cellnex operates through collaborations to develop an inclusive and sustainable economy.

Building alliances for development and global well-being.

Showing what we are, acting with integrity + Being a facilitator of social progress

Customers

 

Group of people, companies or entities, regardless of their size, that use Cellnex’s services. Under Cellnex’s business model, all clients are B2B.

Commercial network

 

Customer Service

 

Customer Engagement Survey

 

Connectivity days

 

Local, regional and international events and forums

Ensuring a good quality of service, personalised assistance, reliability and coverage to meet expectations and maintain trust and long-term collaboration.

Extending our commitment to the value chain

Investors and shareholders

 

Person or entity that owns Cellnex shares and/or makes an investment in the Company.

Nominations, Remunerations and Sustainability Committee (NRSC)

 

ESG Committee

 

Country ESG leaders

 

Ethical channel

 

Integrated Annual Report

 

Materiality Analysis

 

Corporate website

 

Social networks

 

Cellnex Trends

 

Newsletter

General Shareholder Meeting

 

Quarterly and annual results reports

 

Sustainability ratings

 

ESG KPIs

 

Investor relations (calls, meetings, roadshows, etc.)

Commitment to transparency and traceability of financial and non-financial metrics.

Maintaining the confidence of investors and shareholders by creating long-term value.

Showing what we are, acting with integrity + Ensuring awareness of  our responsible way of behaving

Employees

 

Professionals, regardless of their seniority, who work in each of the countries where Cellnex operates.

Intranet

 

Pulse survey

 

Holistic Performance Management

 

Training

 

Internal communications

 

Volunteer programme

Fulfilment of employee expectations through active listening, engagement and development of a corporate culture.

 

Ensuring respect for labour rights and freedom of collective association. Promoting empowerment and management of professional development. All this taking into account the commitment to Equity, Diversity and Inclusion.

Boosting our talent, being diverse and inclusive

Society and local community

 

Group of people and entities that are part of the environment in which Cellnex operates and therefore receive its benefits and impacts.

Cellnex Foundation

 

Conferences, events and forums

 

Cooperation with NGOs and local entities

 

Participation in collaboration and sponsorship projects

Contribution to a better connected and socially-inclusive environment by reducing the digital, social and territorial GAP.

Generating social impact and boosting the economy, facilitating sustainable and respectful relationships with the environment.

Being a facilitator of social progress + Growing with a long-term sustainable environmental approach

Partnerships

Establishing partnerships with stakeholders enables Cellnex to fulfil its commitments to them and enhance its performance on ESG matters. Consequently, Cellnex engages actively in numerous organisations and associations across the countries where it operates. These collaborations serve to promote Cellnex's operations and business activities while establishing its position within the sector.

Associations

ADEA

DigitalES

AEC

DIRCOM

AED | Asociación Española Directivos

DVB PROJECT OFFICE

AEMES SMART (AEBALL)

EBU/UER

APD

EIF

AS EMISORES ESPAÑOLES

ETSI

ASOCIACION AUDITORES INTERNOS

EWIA

BROADCAST NETWORK UE · BNE

FENITEL

CAMARA COMERCIO ESP

FOMENT

CAMARA COMERCIO ITALIANA

FORETICA

CIRCULO ECUESTRE

GSMA

CCI FRANCE

HBBTV COSORTIUM

CCIES

I2CAT

CCIS | Cámara de Comercio Italiana

LECE

CEDRO | Asociación derechos reprograficos

SMALL CELL FORUM

CIAC

TELECOM INFRA PROJECT

CLUSTER CCAC (CLUSTER AUDIVISUAL DE CATALUNYA)

TETRAMOU | TCCA

UHD Spain

UIT

Forums, events, and participation in working groups

Staying current with industry news and trends while sharing expertise and knowledge is vital for Cellnex to maintain its position as a leader in the European telecommunications sector. This commitment is behind Cellnex's membership of various foundations, active participation in forums and collaborations with universities and educational institutions.

Foundations

EURECAT

Fundación Circulo de Tecnologías para la Defensa y la Seguridad

Banco Alimentos Portugal

i2CAT

 

Cruz Vermelha portuguesa

Fundación Seres

Nuestros pequeños hermanos

Banco alimentar contra a fam

Fundación Circulo de Telecomunicaciones (Roberto Prieto) 

Refugees UK

Fundación Gran Teatre del Liceu

Het Oranje Fonds

Ajuda de Mãe - Escola de mães

Fundación Seres

Fundació BEST

Reading Family Aid Group

Cork Penny Dinners

 

Coatbridge Community Foodbank

Cancer fund for children Ireland

Fundación CEDE

Sodalitas

Make a wish

Fundación Festival de Peralada

Emmeline's Pantry

Fundación Privada Cercle d'Infraestructures

 

ViaData - against Cancer

Fundació La Marató

Community Foundation Ireland

Age UK

Fundación Privada Caja de Ingenieros

Fundación Pere Tarrés

Emmaus

 

Universities and Educational Institutions

Escola de Noves Tecnologies Interactives

– Universitat de Barcelona

ESADE becas alumnos

IESE

BGSE - Escola Superior d'Economia de Barcelona

Bristol University

Cardiff University

Universidad de Granada

Universidad Politécnica de Madrid

Universidad Politécnica de Barcelona

HRC International Academy Srl

EADA

 

Participation in events in 2023

Cellnex Corporation

Cellnex took part in the 2023 Mobile World Congress, one of the major industry events. It presented its “Augmented Towerco” industrial model, which extends to sharing active equipment (RAN sharing) and assets adjacent to the tower.

Cellnex also presented specific instances demonstrating the implementation of neutral and shared infrastructures, alongside adjacent assets, to provide connectivity solutions to its clients. This collective effort is focused on advancing towards digitalisation and the gigabit society.

All this is centred on sustainability, made possible by the efficiency of the infrastructure sharing model and an emphasis on developing environmentally friendly sites. This is further achieved through an increasing reliance on renewable energy sources.

TowerXchange Cellnex, together with other key players in the tower industry, had the opportunity to discuss market opportunities, the changing dynamics of the infrastructure landscape and communication of Cellnex's strategic vision at the 2023 'ToweXChange Meetup Europe' event held in London.

Cellnex Denmark

Cellnex Denmark, represented by the Managing Director and the Head of Commercial, participated in the Copenhagen business summit between Spain and Denmark in November, organised by the Spanish Chamber of Commerce, with the participation of his Majesty the King of Spain and his Majesty the Crown Prince of Denmark.

Cellnex France

In October 2023, Cellnex France took part in the Union Sociale pour l'Habitat congress in Nantes, for the fourth consecutive year. The HLM Congress is an annual event that brings together decision-makers from low-income housing organisations to discuss the main directions and priorities for the social housing sector. This was an opportunity to speak with major landlords, customers, partners and political representatives.

Cellnex Italy

In 2023, Cellnex Italy actively engaged in several noteworthy events, showcasing its commitment to sustainability, innovation and stakeholder engagement:

The engagement in the 5G GAIL project was comprehensive, starting with consultations in Udine and Amaro on 22-23 March 2023, bringing together local communities directly affected by the projects. The final event, a high-profile gathering on 11 July 2023 in Udine, convened a diverse array of stakeholders, including the European Commission, local authorities, vendors and mobile network operators (MNOs). Subsequently, a Workshop in Brussels on 10 October 2023 facilitated the presentation and dissemination of study results, strategically aligned with the workshop's overarching objectives.

A pinnacle achievement for Cellnex Italy was receiving the CEO for LIFE Award on 25 October 2023. This prestigious recognition celebrated the company's sustainable and innovative solutions, notably spotlighting TEZE— an advanced real-time monitoring system for mobile networks, specifically designed to ensure the operational status of emergency call services inside road and motorway tunnels.

Further contributing to the sustainability discourse, Cellnex Italy showcased its exemplary stakeholder engagement practices at the Salone della CSR e dell’innovazione sociale held at Bocconi University in Milan on 4 October 2023. This event, a cornerstone in Italy focused on sustainability, provided a

platform to highlight Cellnex Italy's commitment to responsible business practices.

Lastly, on 9 November 2023, Cellnex Italy participated actively alongside Accredia and DNV under the banner of #ESG - Talking about the G Factor. This collaborative effort aimed to share insights into the company's sustainability governance model, contributing valuable perspectives to the discussion on the measurability of Governance with the EASI Model.

In summary, Cellnex Italy's multifaceted engagements underscore its strategic alignment with key industry themes and its unwavering commitment to sustainability, innovation, and meaningful stakeholder connections.

Cellnex Netherlands

Cellnex Netherlands, on top of being represented at the Cellnex Telecom stand during the MWC23, also joined the Dutch Pavilion agenda to further connect with the Dutch Telecom ecosystem during the event. The Dutch Ambassador in Spain, Mr. Roel Nieuwenkamp, visited the stand.

The Dutch event Telecom Insights 2023 discussed the topic of "Next Generation Connectivity". Nuno Carvalhosa (recently appointed as Managing Director) was accompanied during the event by Tom Buskens (Commercial Director) and Yvette Meijer (Operations Director).

Additionally, the International Broadcasting Convention took place at RAI Amsterdam on 15-18 September. The Broadcasting division of Cellnex Netherlands were present with a stand sharing their portfolio of solutions.

Cellnex Netherlands was also invited by the Spanish Commercial Office in the Netherlands and ICEX to participate in the One Conference event that took place in The Hague on 3 and 4 October. The gathering, organised by the National Cyber Security Centre, the Ministry of Economic Affairs and Climate Policy, and The Hague Municipal Authority, is Europe’s prime cybersecurity event.

Finally, CloudFest is the world's top internet infrastructure event, connecting the global cloud computing industry.

Cellnex Poland

Cellnex Poland representatives participated in the two biggest public affairs events in Poland – the European Economic Congress in Katowice and the Economic Forum in Karpacz.

At the first event, the largest business conference in Central Europe, the President of the Board of Cellnex Poland talked about the benefits of sharing infrastructure which could be a response to the challenges in telecommunications. At the Karpacz Forum, Cellnex representatives participated in numerous conversations on sharing telecommunications infrastructure and securing connectivity in white spots.

In 2023, Cellnex Poland also published a report on connectivity in transportation, together with TOR Consultants think tank. After several months of a public affairs campaign, entailing meetings with the most important railway and roads infrastructure management stakeholders and interviews in the press, the main railway operator announced the tender procedure for the passive infrastructure suppliers that could help create GSM-R system. This event will be a first step towards securing seamless connectivity in railway in Poland.

Cellnex Portugal

Nuno Carvalhosa was interviewed in Jornal de Negócios by the journalist  Silvia Abreu on 11 January, where he had the opportunity to discuss the results of operations and future perspectives for Cellnex:

“(…)In the coming 2 years, we will be focused on consolidating the very strong growth trajectory we have been on. All this has been achieved based on very committed customers, a great team and a group of highly professional and effective business partners.”

Additionally, the Managing Director of Cellnex Portugal at the time, Nuno Carvalhosa, participated in a panel on ESG topics, Negócios Sustentabilidade 2023, discussing the effects of the energy crisis on Cellnex's activity, how climate change is affecting Cellnex’s infrastructures in Portugal and Cellnex’s evaluation of mobile coverage in Portugal. Once again, he had the opportunity to present the benefits of Cellnex's pro-competitive and neutral model,  based on maximising access and sharing its infrastructure, with the aim of boosting the climate transition. 

Under the motto “Disruptions: The Great Digital Tech (R)Evolutions”, Nuno Carvalhosa also had the pleasure of being part of a panel focusing on telecommunication infrastructures, moderated by Carolina Freitas. In his intervention, Nuno Carvalhosa had the opportunity to discuss the challenges and opportunities for the infrastructure sector in the context of the very fast 5G adoption in Portugal and Cellnex's ambitious ESG agenda, and to demonstrate the benefits of Cellnex’s pro-competitive model, based on its wholesale, neutral and independent positioning.

Furthermore, the Managing Director of Cellnex Portugal, João Osório Mora, gave an interview for the APDC's magazine “Comunicações”, underlining the contribution of telecommunications infrastructure operators to support the development of 5G in Portugal.

In this article, he highlighted the rapid pace of adapting towers to provide them with 5G technology and meeting the implementation deadlines, all supported by the key contribution of the fantastic Cellnex team and professional Service Providers.

João Osório Mora also participated in Jornal Económico's 2023 "Who's Who in ICT in Portugal" yearbook, with a brief analysis of the ICT sector's prospects for the coming year, highlighting 5G, Artificial Intelligence,  cybersecurity and the ESG area as unavoidable trends in the national technological landscape.

In this context, it is important to note Cellnex's commitment to adapt its current infrastructures and build new infrastructures to enhance the modernisation of operators' networks with  5G  equipment, as well as its commitment to develop state-of-the-art technological solutions to provide security, resilience, traceability and privacy for information systems in different environments for Smart Cities, Industry 4.0 or critical infrastructures.

Additionally, the ESG 2021-2025 strategic plan shows a clear vision of the path Cellnex intends to take to transform the societies in which it operates, contributing through its wholesale, neutral and independent positioning to an increased level of economic rationality and environmental protection.

Cellnex Spain

In 2023, Cellnex Spain actively participated in key industry events, showcasing its commitment to innovation and collaboration. The following paragraphs are a snapshot of its most notable engagements:

Webinar Fan Experience:

Collaborating with its partner Synamedia, Cellnex Spain took part in a webinar focused on exploring the fan experience in stadiums. The Company presented its perspective, featuring a multi-camera solution and highlighting enhanced connectivity through DAS systems.

4K-HDR Summit in Malaga:

At the 4K-HDR Summit, held in Malaga, Cellnex provided insights into the broadcast innovation roadmap. This event served as a platform to update industry professionals on the latest developments in Ultra High Definition technology.

Telecom 5G Event:

The major players in the telecommunications sector gathered to reaffirm their strong commitment to 5G. This next-generation mobile connectivity is envisioned not only for urban areas but also for rural environments. With a focus on delivering the best possible service, these industry leaders came together to find common ground and enhance their services.

Telcom 2023 Fenitel:

At the invitation of the Spanish association of antenna installers, Fenitel, Cellnex took an active role in Telcom 2023. The Company's involvement included engaging in roundtable discussions and offering expertise on developments and challenges in the Spanish broadcast industry.

UHD Spain Demonstration:

Cellnex contributed to a UHD Spain demonstration showcasing the capabilities of 5G for UHD productions. This collaborative event, involving over 25 companies, tested the use of 5G across the entire signal workflow, from contributions through the 5G Stand Alone network to cloud production and distribution using 5G Broadcasting.

MWC Collaboration with COIT:

Cellnex inked a new agreement with COIT (College of Telecommunications Engineers), formally solidifying their collaboration. This partnership involves project approvals, technical training and sponsorships for national events such as the Engineer of the Year Award and Pioneers Award, along with regional events like the Telecommunications Nights across Spain.

These engagements underscore Cellnex Spain's dedication to industry leadership, technological advancements and fostering meaningful partnerships within the telecommunications landscape.

 

“By contributing to the Fulltäckning project, Cellnex has supported the deployment of mobile services into rural and commercially challenging areas. Our model of providing cost efficient infrastructure will help providing connectivity to parts of the country that otherwise would be at risk of not having this service"

Staffan Lindback

Country Manager Director - Cellnex Sweden

Cellnex Sweden

Cellnex Sweden, in line with the company’s goals, has engaged in an active dialogue with telecom authorities and other players in the sector to create better conditions for providers of infrastructure and mobile services. The company has participated in the #Fulltäckning project, with the purpose of establishing a model for deploying mobile services in rural areas. Cellnex Sweden has also participated in forums sponsored by the telecom authorities to enhance 5G deployment in Sweden.

Cellnex Switzerland

In the dynamic landscape of 2023, Cellnex Switzerland played a pivotal role as a partner in three prominent Swiss Telecommunications Association (asut)events, contributing its expertise to discussions that delved into the future of technology and connectivity.

The journey began at the IoT Conference, themed "IoT - Gamechanger for a sustainable Switzerland," where Cellnex Switzerland shared insights into the transformative potential of IoT in shaping a sustainable future.

Next on the agenda was the Swiss Telecommunication Summit, centred around the theme of "Resilience in a connected world." At this event, Cellnex Switzerland actively engaged in discussions and deliberations on bolstering resilience in an increasingly interconnected global landscape.

The culmination of these impactful participations took place at the DACH Mobility Conference, specifically the asut Colloquium/Symposium ASTRA, its-ch, and TCS, with the topic "Networks in Mobility - How does connectivity work?" Here, Cellnex Switzerland brought its valuable perspectives to the forefront, contributing to the discourse on the intricate workings of connectivity in the realm of mobility.

In summary, Cellnex Switzerland's involvement in these asut events exemplifies its commitment to driving conversations and innovations that are integral to the evolving landscape of technology and connectivity in Switzerland and beyond.

Cellnex United Kingdom

Cellnex UK attended multiple events in 2023, including the key industry events TowerXChange, MWC and Connected Britain. The Commercial teams attended trade events for target customer industries such as PropTech connect, at which Colin Eddison from In-Building team hosted multiple sessions.

Cellnex UK also supported the Private Networks pipeline with the 'Edge on Wheels' campaign - a private network in a van that travelled to several target-industry events providing an interactive demonstration of the capabilities of private networks.

Awards and recognitions in 2023

COITT 2023 Awards

In February 2023, Cellnex was awarded the COITT 2023 Awards for Business Development and Initiative.

CSR Leaves in Poland

Cellnex Poland achieved recognition in the Polish ESG ranking, "CSR Leaves," organised by POLITYKA weekly magazine, Deloitte, and the Responsible Business Forum. The initiative highlights companies leading in sustainable development in the country. Cellnex Poland was honoured with the White Leaf, based on evaluations derived from a survey aligned with ISO 26000, ESRS standards and current ESG trends. Notably, for the second consecutive year, Cellnex Poland was among the 19 companies awarded the Green Leaf for outstanding efforts toward climate neutrality.

GSMA Foundry Excellence Award 2023

The 5G Catalonia project, led by Cellnex and the MASMOVIL Group, received the GSMA Foundry Excellence Award 2023 at the Mobile World Congress. Launched in 2020, the project has successfully executed seven use cases showcasing the practicality of 5G technology. These cases span various domains, including urban mobility, education, remote shopping, industrial applications, audiovisual transmission, urban security, emergency management and connectivity in high-occupancy seasonal areas like coastal beaches. The project's overarching goal is to develop innovative 5G solutions in education, industry and mobility for the benefit of the community, public administrations, and the private sector. This prestigious award recognizes the project's major contributions to advancing technological solutions for societal and business applications.

Oracle Spain Planning Award

Cellnex Telecom received the Oracle Spain Planning Award on 3 October for its dynamic financial model aligned with the company's growth. The project, led by FP&A Director Mercè Castells Porta, seamlessly integrates reporting, planning and data consolidation across 12 European countries using Oracle Enterprise Performance Management (EPM). Ramon Macia, Global Head of Finance, accepted the award, emphasising the project's progress since 2017 and its success in overcoming complex challenges. This recognition underscores Cellnex's leadership in developing adaptive financial models for a growing multinational organisation.

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