Integrated Annual Report

2022 main actions and KPIs

Follow-up of the ESG Master Plan targets

Actions have been carried out to facilitate the commercial team with up-to-date information on the solutions, services and products that Cellnex can offer

Supplier Code of Conduct published

New Global Security Master Plan for Cybersecurity and Physical Security 2022-2025 deployed

Supplier Risk Management model defined to integrate risks and ESG in the homologation, selection and evaluation of suppliers

Cellnex Procurement Policy updated

“What We Do” contents updated and improved


Information security awareness-raising and training campaigns for all employees

  • 5 sessions of Cellnex Connectivity Days
  • Customer Engagement Survey: 7.6 customer satisfaction and 40% response rate
  • 14 awareness campaigns using "Phishing" simulations
  • 91% of local suppliers
  • 71% of main suppliers assessed

Next steps for the upcoming years

Homologation and evaluation of critical suppliers through EcoVadis and CDP

Fully implementation of the Ariba tool

Development of action plans for suppliers with the highest risk of non-compliance

Complaints Management process for the entire Company, to be implemented in 2023

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